Privacy policy

Last Updated: July 13, 2026

NeedAPaw ("we," "us," or "our") operates this website and online store through Shopify. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or otherwise interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

Depending on how you interact with our website, we may collect:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information necessary to process your order
  • Order history
  • Customer support communications
  • Device and browser information (such as IP address)
  • Website usage information collected through cookies and similar technologies

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and shopping experience
  • Detect fraud and maintain website security
  • Comply with legal obligations
  • Send promotional emails if you have opted in

Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

  • Shopify
  • Payment processors
  • Shipping and fulfillment providers
  • Analytics and technology providers
  • Legal authorities when required by law

We do not sell your personal information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising.

You can manage cookies through your browser settings.

Data Security

We take reasonable measures to help protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Request a copy of your information
  • Opt out of certain marketing communications

To exercise any of these rights, please contact us using the email below.

Third-Party Services

Our store is powered by Shopify. We also use trusted third-party providers to process payments, fulfill orders, analyze website performance, and provide customer support. These providers handle your information according to their own privacy policies.

Children's Privacy

Our website is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: support@needapaw.co